Frequently Asked Questions
Everything you need to know about your Aurora Nutrascience shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At Aurora Nutrascience, we prioritize ethical fashion. 80% of our current collection is made from organic or recycled materials, and we are working toward 100% sustainability by 2025.