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Returns & Exchanges
At Aurora Nutrascience, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are in their original, unworn condition with all tags attached, and pack them securely in the original shipping box.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.